Have a different question and can’t find the answer you’re looking for? You can always reach out to us at [email protected] and we’ll be happy to help.
What are the payment methods available?
We accept Visa, MasterCard, American Express, UnionPay, PayPal, ApplePay and GooglePay.
What is the delivery time?
We have an order processing time of 1-7 days. Delivery time varies depending on the destination and the delivery method you have chosen. We will send you an order confirmation email with delivery details as soon as your order has been dispatched.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to track your order.
Can I return or exchange an item?
Yes, you can return or exchange an item within 14 days of receiving your order. Please refer to our "Returns & Exchanges" page for more information.
How do I know if an item is in stock?
If an item is out of stock, you will not be able to add it to your shopping cart. We invite you to activate the bell to be informed when the item is available again.
Where do you ship to?
We ship to the following countries: France, Belgium, Italy, Spain & Netherlands. If you are located in another country, please contact us at [email protected] and we will do our best to assist you.